Frequently Asked Questions
What is your MOQ (minimum order quantity)?
MOQ varies by series and whether the part is a standard cross-reference item or a custom build. Tell us your target quantity via the Cross-Reference Finder or Contact page and our technical team will confirm the MOQ for your specific case within 24 hours.
Can you match a part I currently buy from TE, Amphenol, Molex, or another brand?
In most cases, yes. Our core strength is mapping your current brand and part family to the correct second-source equivalent across our 9 product categories. Use the Cross-Reference Finder to check, or contact us directly with your current part number.
What if there’s no existing cross-reference match for my part?
Our manufacturing partners can custom-build a solution to your exact requirement when no existing part in our catalog matches. Submit your requirement through the Cross-Reference Finder’s manual selector.
Do you provide samples before mass production?
Yes — we provide samples for your validation before moving to mass supply, so you can confirm fit, form, and function before committing to a production order.
How fast do you respond to inquiries?
Every quote request and technical question is answered within 24 hours by our team.
How do I start a request?
Use the Cross-Reference Finder to search by brand or part family, or contact us directly by phone or email with your requirement.